Avaya Unveils IP Office 8.1 ~ Innovative Capabilities to Tap the Full Potential of Next-Generation Collaboration

It’s a challenge more and more organizations are facing each day: how to manage projects, empower teams, collaborate closely and lead for success in the increasingly virtual workplace. To solve these challenges, Avaya just announced the new version of the Avaya IP Office 8.1, which adds innovative capabilities to tap the full potential of next-generation collaboration.

Teamwork is about interaction—rich, relevant team collaboration where everyone is included and actively participating. When your virtual team communicates, collaborates, and connects effectively from distant locations, they are every bit as energized, aligned, and effective as if they are in one room together.

Avatel has worked with numerous companies to realize direct bottom line savings in staff, call handling, travel, conferencing, hardware, system management and more, resulting in solutions with a return on investment of less than a year.

Benefits of Next-Generation Collaboration

  • Empower employees to work together, do business everywhere and respond rapidly to customer requests
  • Build customer loyalty through improved contact and service
  • Reduce costs by streamlining administrative tasks and enabling remote working

Communicating well from a distance is the key to remaining competitive and prosperous. It’s often said that the world is getting smaller. Of course, it’s not physically getting smaller, but rather the distances that used to separate people are more manageable today because of the improvements in communication technology.

A recent survey found that collaboration accounted for 36% of overall business performance. Collaboration had over twice as much impact as the nearest other factor (how aggressively the company pursued its markets). The ability to work from anywhere—is reshaping every aspect of business operations today, from sales to customer service to hiring and budgeting. To remain competitive, companies need to match their communications to the new realities of the marketplace.

The new Avaya IP Office 8.1 Solution is designed for the new realities of today’s business environment, delivering a full range of communications capabilities—voice, data, video and more—in a single, scalable fully-integrated solution. Features in the latest version include: scaling the platform to handle as many as 1,000 users per site, management tools that allow UC platforms at multiple sites to be managed from a single console; and enhanced security options that protects against toll fraud, denial of service attacks, and other threats through use of the Avaya Session Border Controller.

Avaya IP Office 8.1 Solution

Avaya Office 8.1 also comes complete with a new version of Avaya Flare Communicator. This app is now available to users on the iPad or Windows laptops.  That means there’s mobile access to collaboration including calling, presence and company directory search. Users also can ‘drag and drop’ available contacts into a spotlight, and launch instant messages, voice calls or emails.

The Avaya IP Office is designed to enhance collaboration and includes a variety of mobile capabilities for catalyzing team performance and keeping remote workers always connected to colleagues and customers anytime, anywhere.

The new Avaya IP Office 8.1 Mobile Collaboration Solution guarantees:

  • Faster Collaboration: supporting employees with seamless communications and information sharing.
  • Smarter decisions: delivering the right information to the right people on the right device at the right time.
  • Better business: providing the tools that enhance productivity and efficiency throughout your business.
  • Streamlining operations and reducing costs: With so many mobility options available today, growing businesses are often spending on things they don’t need or that don’t work together- Avoid the hassle with one product!

Avatel can help your organization break down existing technological barriers and deliver dramatic improvements in productivity and customer satisfaction. The Avaya IP Office has what you need – all in an expandable, cost-effective, simple-to-use, easy-to-manage, integrated collaboration platform that grows as your business grows. Contact an Avatel representative at 866.835.2661 to get the unified communications capabilities you need today and the advanced collaboration capabilities that will drive innovation tomorrow.

Jamie Wood, Avatel EVP

 

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2 Comments

  1. I am very excited about what Avaya is doing in the Mid-Market space, thank you for this great information on R8.1.

  2. Love the video collaboration!

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