Together – Unified Communications & Collaboration Will Transform The Way We Communicate

Unified Communication focuses on the combination of hardware, software and services with an end-goal of increasing the ability to communicate across various devices, applications and locations. Collaboration solutions unite groups and teams of people that are physically spread out by improving the ability to share knowledge and improve business processes. They are both working toward the same goal: improving the ability to effectively communicate among companies and co-workers. Together, they will transform the way we communicate.


Enter the brave new world of Unified Communications and Collaboration (UCC), where tools, technologies, and services let any size company communicate more effectively. UCC represents a new direction in business in order to simplify and integrate all forms of communications and collaboration within an organization. It is not a repackaging or renaming of existing technologies, even though the existing technologies play into it. Rather, UCC is a new way of thinking about combining existing technologies to help organizations achieve their business goals through improved communications.

Avatel offers a range of Avaya solutions to enhance the business value of UCC. The Avaya IP Office delivers the collaboration tools you need, from basic telephony to advanced telephony features, including single-number reach, integration with the corporate directory, and unified messaging; advanced unified communications capabilities for presence, IM, mobile call control, conferencing, and more.

The Avaya IP Office is a single, stackable, scalable small business communications system that grows with a business easily and cost-effectively. It seamlessly integrates with desktop applications to help improve a company’s collaboration tools, ultimately increasing employee productivity and enhancing customer service. The Avaya IP Office 8.1 introduces new capabilities that help our customers succeed in a shifting collaboration landscape, while ensuring they have the capacity to meet expanding communications needs.

Avaya IP Office 8.1

IP Office pic 6-2012

An Avaya IP Office system enables your entire team to connect and collaborate in real-time, without limitations, using available and appropriate devices—including smart phones, laptops, tablets, home phones and office phones. This all in one solution helps you create your most productive mobile workforce, increase capacity and capabilities as your business grows, and gain business and customer service efficiencies.


Avaya Mobile Collaboration – Improve Collaboration for Remote and Mobile Employees

Innovation, productivity and responsiveness depend on mobile solutions that make communications seamless. Avatel can help empower your employees and deliver the people-centric tools that make a difference every day in productivity, customer support and overall enterprise performance.

avaya mobility1

With the Avaya IP Office, you can unlock the suite of opportunities that mobile collaboration technology presents in a simple-to-deploy solution that is designed to meet your needs today and into the future. Mobile employees scatter to where they’re needed most: meeting with customers, working in specific geographies, on the road, or simply moving between company locations. With mobility comes an inevitable impact on productivity

Real-time communication is vital to collaboration. Anytime, anywhere access to information has improved efficiency across teams and accelerated delivery schedules. Beyond 2013, we’ll see mobility grow rapidly as a critical attribute of collaboration tools. This trend will continue to be driven by users with mobile lifestyles and it will positively impact their employers’ bottom lines.


Avaya Video Collaboration – Enhance Collaboration with Real-time Video Interactions

Avatel makes it easy to adopt and incorporate Avaya video collaboration into daily business processes. Pair video with Avaya IP Office to expand the ways you can deliver customer service, employee productivity and business efficiency. Avaya provides small and midsize businesses with video solutions that are affordable, quick and easy to implement and manage, as well as deliver productivity, efficiency, and customer service benefits.


With solutions ranging from personal desktop systems to large conferences connecting multi locations and endpoints around the globe, Avaya makes real-time video a reality for small and midsize businesses. Avaya video collaboration solutions include built-in high-definition soft clients, mobile applications that work on a variety of devices, and sophisticated systems for corporate conference rooms. The possibilities are virtually unlimited—and best of all, well within your reach.


Avaya Networking – Convergence-ready for Unified Communications, High-Definition Video and more

Avatel provides the data networking solution you need to achieve continuous and secure communications. As real-time communications continue to evolve, the data network begins to facilitate communications-enabled business services, while transporting other critical business applications. Networks that enable voice, data, and video to share the same infrastructure are quickly becoming a reality, providing new ways for businesses to save money and achieve a greater competitive advantage.

Avaya-Data 3500

For businesses looking to consolidate all forms of communication – voice, video and data – on a single infrastructure, the Avaya ERS 3500 Series delivers functionality that simplifies convergence of these technologies. The platform is paired with the IP Office to automate network set-up and is now available for iPhone devices. Rounding out the package are SSL-VPN capabilities embedded in IP Office 8.1 to help ensure secure delivery of upgrades, patches and Web-based services.


Why Avatel

The need for unified communication and collaboration has been fueled in part by the way business is conducted today. With collaboration technologies constantly evolving, working with the right partner will be critical to the successful deployment and management of an effective collaboration solution.

Avatel Logo for T-Shirts

Avatel designs UCC (Unified Communication and Collaboration) Solutions that incorporate multiple communication technologies and applications to produce an environment that best supports the way users work. Avatel is uniquely positioned to help our customer’s transition into the unified world of today’s products that make sense and solve real business problems. Contact our Avatel UCC Solutions team at 866.835.2661 to receive the expertise you need to deploy a world class solution.

Jamie Wood, Avatel EVP




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