Beyond Communication. Beyond Collaboration. Into an era of Engagement.

We live in a world in which individuals are becoming more and more empowered. Technical innovations are regularly altering the way jobs get done. New and powerful options are opening up for people and businesses. We’re living in a world that’s more interconnected than ever before. More than ever, people are working across and beyond their own organizations – with customers, colleagues, and business partners. The lives of people around the planet are becoming increasingly connected, through a worldwide network of easily accessible telecommunication solutions.

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A new world order has emerged in the old world of communications. The continuous evolution of technology is changing the way do business, the dynamics of the workplace and what we perceive is possible. The new generation of communications technologies is addressing the new way to work, which is permeating workplaces worldwide.

Unified Communications and Collaboration (UC&C) platforms, the internet and mobile devices have enabled much of this evolution. Whether it’s moving from a deskphone to a mobile phone or moving seamlessly from basic audio to highly interactive video conferencing, communication and collaboration solutions continue to evolve in ways we couldn’t even imagine a few years ago.

evolution of UC

What’s next? Beyond communication. Beyond collaboration. Into an era of engagement. Engagement is about better customer experience. It’s about increased productivity and profitability. It’s about effortless mobility. As the popularity of mobile devices continues to rise, the demand for application portability increases with it.

As an Avaya Business Partner, Avatel is very excited that Avaya is leading the way to a new era of engagement. Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated Omni-channel now. With Avaya communication solutions, the office and mobile environments mesh more seamlessly than ever before, so you can work virtually anytime, anywhere and on nearly any device.

Avaya Beyond

As business communication goes beyond the desktop, the Avaya IP Office creates an engaging experience for voice, video, and mobility on virtually any device. And it does it all with flexibility, simplicity, and reliability. The Avaya IP Office is a modern engagement solution that provides an enhanced user experience with easy-to-use, feature rich options. Seamless integration with Avaya networking, security, video, multichannel contact center solutions, support services, and third-party applications delivers a complete solution—all from a single source.

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With the Avaya IP Office Engagement Solution and Avatel’s seamless execution , barriers disappear and productivity rises. Contact Avatel at 866-835-2661 to engage your workforce, improve customer experiences and interact like never before.

Jamie Wood, Avatel EVP

 

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