About Avatel

AVATEL, a Premier Avaya Business Partner, was created based on a single driving principal; Customer Satisfaction. It is our daily commitment to take care of the customers who entrust us with the most critical part of their business, their communications systems.

Headquartered in Florida, with offices nationwide and over 6,000 customer locations across the United States.  Avatel has been recognized by Avaya as a leading provider of small and large Enterprise business phone systems, transforming communications solutions that creates a distinct competitive advantage for our customers. Avatel is proud to announce that at the 2010 Avaya Global Sales and Channel Partner Conference in Nashville, TN., Avatel was named as the 2009 Avaya Partner of the Year. We are grateful that Avaya recognizes a company’s commitment to the needs of the channel and appreciates a focus on delivering value, innovation and service to Avatel and Avaya customers. 

Avatel’s core competencies revolve around communications strategies and solutions that drive the successful execution of business strategies. These same skills enable Avatel to work closely with systems integrators and business consultants to ensure a successful, strategically aligned communications component.

In these challenging times, business as usual is not an option. Avatel can leverage existing assets and define the necessary elements of telephony and data networking products and services to efficiently grow your business.  Avatel takes a comprehensive approach to address your most difficult business issues, then deliver a prescriptive communications-based recommendation tailored to your communications infrastructure, business requirements and drivers AVATEL maintains a clear vision of current commitments through a single core business philosophy: helping customers find smarter telecom and networking solutions. As a trusted-Partner we value the longstanding relationships we have with our customers and these relationships are key to our success.

Avatel’s Mission – Responsive… Reliable… Resourceful

Our mission is to provide the finest-quality products and world class service to our customers and to do this more efficiently and economically than our competitors. Quality comes from a singular commitment to excellence. Excellence is never an accident; it is always the result of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities. Making Customer Satisfaction our #1 Priority – Living by the premise that by meeting and exceeding our customers’ needs, they will continue to do business with us and will recommend us to others.

Avatel and Community support

Avatel understands the value of charitable giving.  Avatel has a strong commitment to making a difference in the communities in which we reside. Avatel employees feel very strongly about supporting others in need and make it a standard part of both their personal and professional responsibilities to donate both their time and money to helping others. Avatel is proud to support The Association for Retarded Citizens, Shriner’s Hospital for Crippled Children, Susan G Komen Breast Cancer Foundation, Red Cross, Salvation Army, Quarterly Blood Drives, American Cancer Society, Light the Night for Leukemia and Lymphoma Society, National Multiple Sclerosis Society and the YMCA for kids program.

Avatel was recognized by the Business Journal for one of the top 3 places to work in our local communities in 2006, 2007 and 2008 and in 2009 won first place.  Avatel is committed to leading by example.  We empower our people and our organization with the skills, tools and opportunities to scale new heights and reach a new pinnacle of success – both personal and professional.

Avatel’s Strategic Focus 

Like Avaya, Avatel takes the approach of the “Total Communications Solution” to our customers’ needs.  Avatel’s strategy is to grow our business through continued training of every member of our organization. Avatel’s in-house Account Management professionals have the collective experience of over 170 years (some with as many as 19 years each) in the telecommunications industry providing a consultative approach with thousands of customers nationwide. We are thoroughly prepared to assess our customers’ needs and make strategic recommendations which will be designed to significantly impact their productivity and enhance their growth.  Avatel’s in-house Engineering professionals have the collective experience of over 135 years (some with as many as 30 years each) in the telecommunications industry providing excellent pre and post sales technical service support to their customers.

Visit our webiste at www.avatel.us


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